Archiving Teams

Video_tape_archive_storage_(6498637005).jpgEarlier this month, Microsoft disclosed that Teams now boasts an official solution for archiving.

To archive a team, click Teams in the navigation bar in the desktop or browser client to expose the list of teams, then the Manage cogwheel icon under the list of teams. You see a list of teams that you belong to, divided into active teams and archived teams. You can only archive a team when you are an owner of that team. The choice to Archive team is in the ellipsis menu for the team. Continue reading → Archiving Teams

Hybrid Configuration Wizard Transfers Settings – Sorry bit late now

Screen Shot 2018-06-25 at 11.21.43.png

Microsoft’s announcement that the Exchange Hybrid Configuration Wizard (HCW) is now able to transfer some configuration settings from an Exchange on-premises organization to Exchange Online came as a disappointment. Not because of the functionality, which is welcome, but because it is limited and far too late. Continue reading → Hybrid Configuration Wizard Transfers Settings – Sorry bit late now

Teams Can Now Capture Compliance Records for Hybrid & Guest Users

Screen Shot 2018-06-07 at 10.43.44.png

Capturing Compliance Data Since January

Neatly aligned with the need for better compliance mandated by GDPR, Microsoft announced on June 1 that they have been collecting compliance records for messages sent by on-premises users in personal chats since January 31, 2018. Microsoft says that they are working to create compliance records for chats before this date but cannot commit to when this data might be available. Continue reading → Teams Can Now Capture Compliance Records for Hybrid & Guest Users

GDPR Data Subject Requests with Office 365

GDPRGDPR Data Subject Access Requests

With GDPR taking effect on May 25, any company operating in the European Union must be able to deal with Data Subject Access Requests (DSRs). Section 3 of Article 15 says that “The controller shall provide a copy of the personal data undergoing processing [to the data subject].”

In the context of Office 365, the controller is the administrator of an Office 365 tenant while the personal data is anything held in an Office 365 data store relating to the data subject (a person). An organization has up to 30 days to respond to a request, which might come from a current or former employee, or someone who does business with the organization. Here’s an interesting blog post describing the kind of request you might receive. Continue reading → GDPR Data Subject Requests with Office 365

Microsoft Switches Office 365 Groups to Private by Default

Microsoft’s original vision for Office 365 Groups emphasized openness. Anyone could create a group and all groups were public. The aim was to foster collaboration and make sure that anyone could join in any group discussion as they liked.

Time passes by and software matures in the fierce heat of customer opinion. The original dedication to openness is less than it was. A group creation policy allows tenants to restrict the creation of new groups to a limit set of users. Teams hides groups that it creates from Exchange clients to avoid the chance of confusing users and Yammer-originated groups are invisible anywhere outside Yammer.

And now, Microsoft has decided to change the default access type for a group from public to private to satisfy  the third-highest rated request for Groups on Uservoice, the place where customers voice their opinion about changes they’d like Microsoft to make.

Continue reading → Microsoft Switches Office 365 Groups to Private by Default

Data Resiliency in Microsoft Office 365

Given the complex nature of cloud computing, Microsoft is mindful that it’s not a case of if things will go wrong, but rather when. Microsoft designed their cloud services to maximize reliability and minimize the negative effects on customers when things do go wrong. We have moved beyond the traditional strategy of relying on complex physical infrastructure, and Microsoft have built redundancy directly into the cloud services. They use a combination of less complex physical infrastructure and more intelligent
software that builds data resiliency into our services and delivers high availability to the customers.
This post describes data resiliency in Microsoft Office 365 from two perspectives:
1. How Microsoft prevents customer data from becoming lost or corrupt in Exchange Online,
SharePoint Online, and Skype for Business; and
2. How Exchange Online, SharePoint Online, and Skype for Business protect customer data
against malware and ransomware. Continue reading → Data Resiliency in Microsoft Office 365

Deep Dive: How Hybrid Authentication Really Works

A hybrid deployment offers organizations the ability to extend the feature-rich experience and administrative control they have with their existing on-premises Microsoft Exchange organization to the cloud. A hybrid deployment provides the seamless look and feel of a single Exchange organization between an on-premises Exchange organization and Exchange Online in Microsoft Office 365. In addition, a hybrid deployment can serve as an intermediate step to moving completely to an Exchange Online organization.

But one of the challenges some customers are concerned about is that this type of deployment requires that some communication take place between Exchange Online and Exchange on-premises. This communication takes place over the Internet and so this traffic must pass through the on-premises company firewall to reach Exchange on-premises.

The aim of this post is to explain in more detail how this server to server communication works, and to help the reader understand what risks this poses, how these connections are secured and authenticated, and what network controls can be used to restrict or monitor this traffic. Continue reading → Deep Dive: How Hybrid Authentication Really Works

Demystifying Hybrid Free/Busy: what are the moving parts?

Hybrid Free/Busy is one of those things that many people do not fully understand. If everything works well, the complexity is hidden from view and people working in various parts of organization can seamlessly work together. But if things go wrong… you will appreciate deeper understanding of what makes it work. This is why we wanted to create the blog post series on the subject.

In this article, we will discuss how Free/Busy works in an Exchange Hybrid configuration. In next blog post, you will learn what are the most common problems along with how we go about diagnosing those (often) complex issues.

So, what is Free/Busy? Free/Busy is a feature that allows you to see when others are free (their calendar shows availability), busy (their calendar shows them as busy), or even Out of Office, or Something Else (tentative or working away) so that you can find an appropriate time for your meetings. Calling it all “Free/Busy/OOF/Something-Else” didn’t sound so cool to marketing hence “Free/Busy”. In a Hybrid deployment, we usually have some mailboxes in Exchange On-Premises and some mailboxes in Exchange Online (users are in different premises) and this has to work there too. Continue reading → Demystifying Hybrid Free/Busy: what are the moving parts?

Create an Office 365 Backup Policy

backup-cloud-button.jpgDon’t get stumped by a request to recover deleted email messages in Office 365. Know what Microsoft offers, and plan ahead to stop mailbox content from performing a disappearing act.

Some Office 365 adopters assume a move to Microsoft’s cloud comes with automatic data protection. But administrators must prepare backups or find out the hard way when messages and other important material are lost — with no chance of recovery. Continue reading → Create an Office 365 Backup Policy

Security and compliance in Microsoft Teams

Microsoft Teams is built on the Office 365 hyper-scale, enterprise-grade cloud, delivering the advanced security and compliance capabilities our customers expect.

Teams is Tier C-compliant at launch. This includes the following standards: ISO 27001, ISO 27018, SSAE16 SOC 1 and SOC 2, HIPAA, and EU Model Clauses (EUMC). Within the Microsoft compliance framework, Microsoft classifies Office 365 applications and services into four categories. Each category is defined by specific compliance commitments that must be met for an Office 365 service, or a related Microsoft service, to be listed in that category.

Services in compliance categories C and D that have industry-leading compliance commitments are enabled by default. Services in categories A and B come with controls to turn on or turn off these services for an entire organization. Details can be found in the Compliance Framework for Industry Standards and Regulations. Teams also supports Cloud Security Alliance compliance.

Teams also enforces team-wide and organization-wide two-factor authentication, single sign-on through Active Directory, and encryption of data in transit and at rest. Files are stored in SharePoint and are backed by SharePoint encryption. Notes are stored in OneNote and are backed by OneNote encryption. Continue reading → Security and compliance in Microsoft Teams