Verifying Administrator Access to Office 365 User Data

Office-365-Customer-Lockbox-An-introduction_44465a_headerAdministrators have always been able to access user content and don’t need eDiscovery functionality to do this. Administrators can log onto someone’s mailbox or give themselves permission to access a user’s OneDrive account, or use the Search-Mailbox cmdlet to copy messages from user mailboxes to another mailbox. And they can run content searches to scan mailboxes, SharePoint, OneDrive, Teams, Office 365 Groups, and public folders and export whatever they find to PST files, ZIP files, or individual files. In short, many ways are available to an Office 365 administrator to poke around in user content if they so wish. Continue reading → Verifying Administrator Access to Office 365 User Data

Teams Can Now Capture Compliance Records for Hybrid & Guest Users

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Capturing Compliance Data Since January

Neatly aligned with the need for better compliance mandated by GDPR, Microsoft announced on June 1 that they have been collecting compliance records for messages sent by on-premises users in personal chats since January 31, 2018. Microsoft says that they are working to create compliance records for chats before this date but cannot commit to when this data might be available. Continue reading → Teams Can Now Capture Compliance Records for Hybrid & Guest Users

GDPR Data Subject Requests with Office 365

GDPRGDPR Data Subject Access Requests

With GDPR taking effect on May 25, any company operating in the European Union must be able to deal with Data Subject Access Requests (DSRs). Section 3 of Article 15 says that “The controller shall provide a copy of the personal data undergoing processing [to the data subject].”

In the context of Office 365, the controller is the administrator of an Office 365 tenant while the personal data is anything held in an Office 365 data store relating to the data subject (a person). An organization has up to 30 days to respond to a request, which might come from a current or former employee, or someone who does business with the organization. Here’s an interesting blog post describing the kind of request you might receive. Continue reading → GDPR Data Subject Requests with Office 365