Don’t get stumped by a request to recover deleted email messages in Office 365. Know what Microsoft offers, and plan ahead to stop mailbox content from performing a disappearing act.
Some Office 365 adopters assume a move to Microsoft’s cloud comes with automatic data protection. But administrators must prepare backups or find out the hard way when messages and other important material are lost — with no chance of recovery.
Microsoft protects files against breaches, hardware failures and data center disasters. But don’t expect the company to cover everything, at least not by default. To date, Microsoft has no backup offering for Office 365. Administrators can apply an In-Place Hold to retain and recover mailboxes, but Microsoft only includes retention and preservation policies in its enterprise plans. Organizations that don’t subscribe to the enterprise plans still rely on the SharePoint and OneDrive services, however, and can’t afford to lose those documents. Administrators must develop an Office 365 backup policy to ensure corporate data is safe.
The move to Office 365 intimidates many administrators: They must set up everything from Active Directory to new security policies for the collaboration platform. But don’t leave a comprehensive Office 365 backup policy off this long to-do list.
Use these actions to develop an Office 365 backup policy that ensures IT can protect and recover important files and messages:
- Define your data governance plan with specifics around retention policies and data archives.
- Check with compliance on regulatory requirements for data retention.
- Identify the workloads to protect. Include business content in SharePoint and OneDrive — not just email messages.
- Compare the features in Office 365 backup providers, such as Veeam, Backupify, CloudAlly and Metalogix.
- Test backup procedures on one — or all — users and against the various services. This helps determine if the offering performs as expected.
- Set up notifications in Office 365 when major deletions of files and email messages occur.
- Add alerts for Office 365 backups.
- Perform restore drills for protected workloads.
Some companies prevent email deletion, while others subscribe to third-party archives to journal email messages and keep copies of other data. Microsoft enables easy access to providers for these backup offerings.
Source – SearchExchange Reda